Thursday, August 4, 2011

Perhaps I Suffer From Overexpediency

I've been trying to give money away recently. I know that in this economy, that might sound strange, so I'll say that I've been trying to give money away in targeted areas. Apparently, it's not as easy as one would assume.

Let's pretend you are a small business owner and someone approaches you and says, "I would like to hire your business. Here is what I need. Please put together a contract and I will sign it and give you money." In my mind, a reasonable turnaround on that request is 24-48 hours - at the very least, there should be some form of communication within that timeframe. Similarly, let's pretend you want to BUY A CAR. Does it seem like a week should go by without the dealer getting back to you. And when he finally does, is it odd that he is responding to a voicemail you left from two weeks prior and that, in the interim, you met and spoke with him in person?

I feel so conditioned by my own past employment to assume that any request made is already 24 hours late and that everyone plays catch up meaning the sooner the request is fulfilled, the better, but I'm having to rethink this.

(As an aside, it is humorous to note that when the dealer finally did get back to me, albeit with the "woah, didn't anyone call you?" excuse on his lips, he then wanted me to make the decision within 2 hours so he could pad his monthly quota for July. Oh, sorry, didn't quite do that, did I?)

The problem, however, with wedding vendors, for example, is that I (and el padre) are interpreting this lackadaisical method of entering into contractual obligations with us, as unsound business practices which, according to the wedding books, is not something you want in a wedding vendor (of course the wedding books have also counseled me to start my facial and mani/pedi reginmen SIX MONTHS before the wedding, so perhaps not all of their advice is gospel). Don't these people want our money? And can I be assured that if we give it to them they will show up and do the job they were hired to do? Would I be better off hanging out at Home Depot on the morning of the affair and hiring day laborers?

Or maybe I'm just not spending ENOUGH money. Perhaps if I was inquiring at the Ferrari dealership, there would be more handholding, buttkissing, and returning of phone calls. Perhaps if Joel Robuchon was personally catering the party, I could expect things to happen tout de suite!

Or perhaps I'm just too high-strung and this time lapse business is normal and I'm the weird one (well me and my dad). I'm just having difficulty getting my mind around this.

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